Customers and communication form the core of all marketing strategies. Both of them are interrelated and combining them could bring in big overall improvements in areas like customer support. Today, we will discuss how two of the most powerful tools, email marketing, and CRM can be harnessed for flawless customer support. Email marketing is considered the most effective channel with …

The year 2018 has been great for technology and the service industry. Customer service has come a long way and this year has seen some effective new trends. Thanks to increasing demands, the roles and responsibilities of customer service representatives have become more crucial to a business. Without the right customer support solution or system, your brand will not survive. …

Hoboken was urbanized by Colonel John Stevens. First, it was developed as a resort and then was made into a residential Destination. Hoboken is a city in New Jersey, USA. The city houses many important colleges and universities and thus sees several events all the year-round, owing to which the airports are always busy and bustling with activities. Stevens Institute …